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Getting Help

ITS Help Desk (technical help)

  • (650) 725-HELP (4357)

  • Hours: 8:00 a.m.-5:00 p.m.

  • HelpSU Ticket request for assistance.

Registrar's Office (policy information)

  • Registrar/SSC Help Ticket

  • (866) 993-7772 (9:00 a.m.-5:00 p.m., Monday-Friday)

  • For policy questions, you may also send email to Stephen Arod Shirreffs <> who will direct the your question to the appropriate officer.