For quickest response to an issue, please submit a ServiceNow Ticket to the Student Services Center. If you prefer to talk to an SSC Specialist, we offer advising sessions via Zoom by appointment. SSC specialists are also available for live chat from LiveChat Monday – Friday, 12:00 – 4:00 p.m. via the Service Now portal.
Latest information about the University's response to COVID-19 • Academic questions are extensively answered in the TeachAnywhere FAQ • Latest updates for: Undergraduates • Grad Students and Postdocs
See the Registrar's COVID-19 and Academic Continuity page for information for students, faculty, and staff relevant to classes and academic activities and administration. (updated May 21, 2020)
The Registrar's Office schedules classes into nearly 200 classrooms in buildings throughout the campus. To view specific classrooms and learm about their specific features or to request to use a Registrar classroom, see the 25Live web site.
Contact the Office of the Vice Provost for Teaching and Learning concerning classroom infrastructure including technology.
To request a new classroom listing in Axess/CLSS, go to Request to Add Classroom.
For more information on 25Live, go to 25Live Tutorials.
For availability information see the scheduling tool, 25Live.
For classrooms lock out issues call 650-723-2281
The policies and practices on this page are based on guidelines established by the Stanford Registrar's Scheduling Office and are consistent with official University policies.
All activities must be consistent with the educational mission of the University, and approved by the Course and Event Scheduling Office in the Office of the University Registrar.
Any activity, event, or program that is designed to attract largely a non-Stanford audience is subject to additional approval from Stanford's Office of Special Events and Protocol (OSEP).
Activities held in a University facility may not raise money through the sale of tickets or refreshments, solicitation of donations, collection of registration fees, or any other means that benefits an off-campus individual, organization, or cause. Any activity with such a commercial component must be approved by the Registrar's Office and the Office of Special Events and Protocol.
Events that involve serving alcoholic beverages must be approved by Office of Special Events and Protocol. This is essential if there is any sale of alcohol (cash bar, etc.). The user must guarantee that there will be no minors present at any event at which alcohol is served. See the Office of Special Events and Protocol's Alcohol License Policy web page.
Any activity, event, or program that is sponsored by a student group is subject to additional and final approval from the Student Activities & Leadership Office (SAL).
The highest priority for scheduling Registrar’s Office classrooms and facilities is for courses and programs that are educational in nature. The office schedules recurring educational events over events that are one-time or occasional. If an event has been scheduled and a request that is a more appropriate use of space is received later (e.g., a small study group reserves a classroom and later the space is requested for a class), the scheduling team works with the first requester to assist in finding an alternative site for the event. However, there is always the possibility that such a relocation effort may be unsuccessful.
The scheduling priorities during academic periods for events in Registrar’s Office spaces are listed in descending order below:
* Courses scheduled outside of the Allowable Class Days/Times are scheduled after other courses that comply with the University’s class time standards.
** NOTE: Academic and non-academic event requests that are submitted with start times during peak class times (8 a.m. - 5:05 p.m., Monday through Friday) are reviewed after the second week of classes. If an event falls during the first two weeks of the quarter, the room is scheduled a day prior to the event. Classrooms must be kept free during peak class times for courses.
Advance scheduling during non-holiday University academic breaks up to six months is allowed on a first-come, first-served basis per special request. See the Stanford academic calendar for relevant academic dates and deadlines. These periods include:
Requests for events during academic periods are accepted up to one year in advance and are scheduled after classes have been placed for the quarter. The Registrar's Scheduling Office runs classroom scheduling in mid-July for Autumn, Winter and Spring quarters, and late January for Summer.
One week's advance notice is required for all non-academic event requests in auditoria and outdoor spaces. The Registrar’s Scheduling Office endeavors to accommodate requests with less notice but evaluates these requests on a case-by-case basis.
For room requests within the current quarter, the office responds within three working days.
Food and beverages are not allowed in any Registrar’s Office classrooms or auditoria.
Outdoor spaces do not fall under this policy, with food and drink allowed on the condition that an Events & Labor Services (ELS) work order is submitted to clean the area after use. See the Events & Labor Services web site.
All trash must be cleaned up and disposed of at the end of an event. As stated in the “Condition of Room” section below, the room requestor is held responsible for the condition in which the rooms are left.
The scheduling office should be notified immediately if rooms which have been booked are no longer needed, so rooms can then be allocated to other users.
Classes may not be held on official University holidays unless the School has granted an exemption. All classrooms are otherwise closed during holidays and may not be scheduled. No Registrar’s Scheduling Office services or facilities are available when the University is closed.
Factors considered in choosing between competing requests for the use of a room include: date and time the request is received, type of use, expected attendance, requirements for special audio-visual service, facilities, length of program, recurring events (daily, weekly, monthly, etc.) and availability of alternative space.
Due to the impact on activities in adjacent spaces, Registrar’s Office classrooms cannot accommodate noisy activities.
You may change the room setup to accommodate your group. Before you leave the room it is your responsibility to return the classroom to the layout for which it was scheduled (see room layout diagram in classroom). It is the responsibility of the room requestor that the room is left in good condition. Remember to turn off the projectors by the time you vacate the room.
For immediate facilities issues with the Registrar’s Office classrooms and auditoria, contact the Event & Labor Services facilities team at (650) 723-2281
Send comments or questions to the Registrar’s Scheduling Office, firstname.lastname@example.org
Updated February 2015