For quickest response to an issue, please submit a ServiceNow Ticket to the Student Services Center. If you prefer to talk to an SSC Specialist, we offer advising sessions via Zoom by appointment. Our LiveChat option is temporarily unavailable so that the SSC can focus on answering the very large volume of Autumn Quarter tickets.
Latest information about the University's response to COVID-19 • Academic questions are extensively answered in the TeachAnywhere FAQ • Latest updates for: Undergraduates • Grad Students and Postdocs
See the Registrar's COVID-19 and Academic Continuity page for information for students, faculty, and staff relevant to classes and academic activities and administration. (updated August 21, 2020)
Stanford University will not issue duplicate diplomas under any circumstances. This measure is taken to protect Alumni from identity theft. If your diploma was permanently lost or destroyed, a replacement diploma may be ordered from the Office of the University Registrar. You can order online in our Document Ordering Portal. The fee for a replacement paper diploma is $100 and $50 for an electronic version in PDF format. You can pay this fee online through the ordering portal. From the time the order is submitted to issuance of the replacement diploma takes 4-6 weeks.
Each replacement diploma follows the current diploma format and includes a notation stating that the diploma is a replacement of the original and listing date of its preparation. All replacement diplomas bear the signatures of the current University Chair of the Board of Trustees, President, and School Dean.