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Important Information Regarding COVID-19

For quickest response to an issue, please submit a ServiceNow Ticket to the Student Services Center. If you prefer to talk to an SSC Specialist, we offer advising sessions via Zoom by appointment. Our LiveChat option is temporarily unavailable so that the SSC can focus on answering the very large volume of Autumn Quarter tickets.


Latest information about the University's response to COVID-19 • Academic questions are extensively answered in the TeachAnywhere FAQ • Latest updates for: UndergraduatesGrad Students and Postdocs


See the Registrar's COVID-19 and Academic Continuity page for information for students, faculty, and staff relevant to classes and academic activities and administration. (updated August 21, 2020)

 

Obtaining Your Diploma

This year, given the COVID-19 pandemic, all diplomas will be mailed after Commencement. Please allow 6-8 weeks for diploma delivery. Please don't submit a Service Request for status inquiries until August 14th. If you are moving from the address you provided please have all mail forwarded to your new address. All diplomas were mailed by regular 1st class mail with no tracking.

For instructions on how to set your mailing options in Axess, see Diplomas for How to Receive Your Diploma by Mail.

Undergraduate Degrees

Due to COVID-19, we are not able to offer the pick-up or Commencement options for diploma distribution. For instructions on how to set your mailing options in Axess, see Diplomas for Spring Commencement 2019-20. If you are currently applying to graduate please select the mail option.

Choose "Mail" as your diploma distribution option; your diploma will be mailed on the diploma distribution date listed below.

Please note that UG distinction is only calculated once a year during the Spring Quarter.

Graduate Degrees

Diplomas for graduate degrees are available for mailing on the diploma distribution date listed below.

Diploma Distribution Dates

Quarter of Conferral Paper Diploma Distribution Dates Electronic Diploma
Distribution Dates
 
Autumn, 2019-20 Mailed after June 14, 2020 February 24, 2020
Winter, 2019-20 Mailed after June 14, 2020 May 26, 2020
Spring, 2019-20 Mailed after June 14, 2020 July 20, 2020
Summer, 2019-20 December 1, 2020 November 2, 2020

Distribution Options:

Due to COVID-19, we are not able to offer the pick-up or Commencement options for diploma distribution. For instructions on how to set your mailing options in Axess, see How to Receive Your Diploma by Mail. If you are currently applying to graduate please select the mail option.